| Business Name | Akimata Suisan Co., Ltd. |
|---|---|
| Person Responsible for Sales | Seiichiro Akiyama |
| Address | 374-25 Tabi, Numazu City, Shizuoka, Japan |
| Phone Number | 055-939-1137 |
| Payment Methods | Credit Card, Convenience Store Payment, Bank Transfer |
| Delivery Time | Within 1–5 business days after order confirmation |
| Additional Fees |
【Shipping Fee】 Shipping fees apply unless otherwise stated as free shipping. Please refer to the shipping fee table here. ※ Bank transfer fees are borne by the customer. 【Bank Account Information】 |
| Returns & Cancellations |
In case of damaged or defective products, please return the item within 7 days of receipt. If cancellation is requested after shipment due to customer convenience, both-way shipping costs will be borne by the customer. Thank you for your understanding. |
| Defective Products |
If the delivered product is different from your order or is damaged/defective, we will replace it with a good product if available, or issue a refund if unavailable (bank transfer fees covered by the Company). Please contact us by email or phone within 7 days of receipt and return the item by cash on delivery. ※ Returns cannot be accepted if we are not contacted within 7 days after delivery. |
| Order Validity Period |
Within 7 days after order placement. If payment is not confirmed within this period, the order will be cancelled. |
| Email Address | shop@akimata.co.jp |
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